How should I use keywords?

Use keywords that are as specific as possible. For example, if you want to search about a page, use the “word page” not “a pages” “and pages” etc…

Refine search results?

If you find that your search has returned too many results you might want to consider refining your search. You can refine your search by adding other keywords to your search or by using the handy keyword tool that can filter your results to make them more accurately reflect the information you are looking for. The filters can be found to the top of your results.

Want to go straight?

Here are some quick links to take you straight to key topics:

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E-Induction Program Request (e-Learning Portal)

Service Time

10 working days

 Start Service Through eLearning System 

Federal Government New Employee Induction program

HR Departments at the Federal Government Entities



To Register in Service:

  • The request to be submitted by HR departments at the Federal Entities via the available service channels.
  • The request reviewed to ascertain fulfillment of all requirements (Systems subject of training, number of attendees, workshop location), then an appointment will sent to the entity.
  • In case of non-fulfillment of all requirements, they will communicate with the entity to send the updated request. In case of non-acceptance of the date suggested by the FAHR, an application containing the date of the appointment is sent then it shall be approved by FAHR.

Procedures after Registration:

  • Receive the user name and password to enter the system.
  • Registration in the induction program which includes a number of regulations.
  • Obtain the certificate of completion of the induction program after succeeding all tests.

e-learning portal workflow

Fulfill the service requirements by submitting the required in service form in Customer Happiness System CHS:

  • Workshop type, together with identifying the matters intended to be discussed during the workshop.
  • Number of attendees.
  • Location.

Service Classification


Service Priority


Service Mandatory


Average time to obtain the service

10 Working Days

Available Languages

Arabic Language / English Language

No. of Service Surfers / Users

Communication Channels


Service Rating