HE Dr. Abdulrahman Abdul Manan Al Awar, Director General of the Federal Authority for Government Human Resources (FAHR), said that the UAE has attained a high position in the field of technology and e-services, including smart applications and artificial intelligence, adding that these technologies are showcased in GITEX Exhibition, which is one of the world's most advanced technology platforms and among the most popular shows ever at the local, regional and international levels.
“The Smart App. ‘FAHR’, which was launched at GITEX last year, was found to be highly interactive by the Federal Government employees who are using it to complete their own HR procedures at anytime and anywhere, and to learn about the latest HR systems, policies and initiatives applied at the Federal Government level”, he said, noting that the new App. has been downloaded more than 40 thousand times during the last period.
He added that the Authority’s Smart App. is an integrated platform to be used by the Federal Government employees to complete all of their human resources transactions, stressing that the Authority is constantly updating its smart services and simplifying access to these services to improve the users’ experience.
27 Human Resources Services
HE Dr. Abdulrahman Al-Awar said that App. ‘FAHR’ provides 27 main and sub-services to 62 ministries and federal entities and helps employees to complete their own HR procedures. “The most important of these services are those related to Human Resources Management Information System (BAYANATI), the Federal Government's Preferred Training Partners Initiative (Ma’arif), the Federal Government Employees Discount Program (Imtyazat), and the Federal Government Employees’ Network.
HE explained that 12 of the 27 public services provided by Smart Application ‘FAHR’ benefit all internal and external customers of entities, as well as Federal Government employees. The other 15 services are linked to BAYANATI System, to serve the Federal Government employees and officials in 57 ministries and federal bodies.
“The most important services of the first category include legal advice program, whereby users can inquire about the federal HR laws and legislation, file objections to federal appeals committees, benefit from the federal government employee discount (Imtyazat) and Federal Government employees’ network. They can also access the Authority’s news and agenda of future events and learn more about its strategic initiatives”, he noted.
Concerning services provided via BAYANATI, HE Dr. Abdulrahman Al-Awar said that they include: completing all stages of electronic performance management system (PMS) for Federal Government employees, registering for training courses through e-training and development system, inquiring about a specific vacancy in the Federal Government using e-Employment System, applying for a job, providing employee dashboard, and provide line manager’s dashboard, which enables him to follow his employees’ performance and electronically approve applications submitted by employees.
The Director General confirmed that App. ‘FAHR’ also facilitates direct communication with the Authority's leadership, nomination of federal government employees for awards under rewards & incentives system, and access to employee leave balance. In addition, the application provides other valuable services for employees, who can apply for, cancel or track leaves; request permissions to leave the workplace; browse and update personal data; check on monthly salary details, produce salary and to Whom It May Concern certificates, and review centers assigned to provide medical insurance”.
He concluded by saying that the services provided by Smart App. ‘FAHR’ via BAYANATI System, also allow completion of all stages of the electronic performance management system for Federal Government employees: Performance Planning, Interim Review, and Annual Performance Review, using self-service system.