Yamen Zain emphasized that the United Arab Emirates assumed a distinguished position on the global map in many areas, especially in the field of government efficiency, and provision of smart services. He added that this would not have been possible without its wise leadership’s interest and follow-up on the large – scale investment in human capital, using the best and latest technologies to develop the government work system, with the aim of enriching the experience of customers dealing with the government institutions.

Speaking about the UAE Centennial 2071, launched in 2017, with the aim of making the UAE the best country in the world on the 100th anniversary of its founding.  UAE Centennial 2071, according to Mr. Zain, forms a clear map for the long-term government work, to fortify the country's reputation and its soft power, and is based on four pillars, namely, Future-focused government, Excellent education, diversified knowledge economy,  happy and cohesive society.

He said: "There are many trends currently affecting the future of work globally and shaping its features, namely the growing reliance of institutions on artificial intelligence technologies and modern techniques in providing services and dealing with customers to meet their needs, as well as the generational diversity of workforce. Most of the work teams include members from all generations, in addition to the rapid movement of top talents from institution to other due to the fierce competition among employers to obtain their services, and the high demand for digital workforce and experts in the field of information technology."

Yamen Zain added: “It is also worth noticing that the work teams in many organizations have become increasingly resilient in facing various  challenges ahead, and keeping pace with the rapidly changing developments. Another major trends today also is a tendency among   leaders and managers to become trainers and mentors of employees, to devote their knowledge, expertise and long experiences as professionals,  to develop, empower and provide guidance."

Assistant Executive Director of Knowledge and Educational Products in the Society for Human Resource Management (SHRM), pointed out that the HR departments have become highly dependent on modern technologies in  performing their duties, especially in tasks related to attracting talents, appointment, completing all kinds of HR procedures, training and development, etc. He noted that modern systems and technologies play a prominent role in preserving the institution's knowledge and expertise.

He further explained that HR departments are increasingly using artificial intelligence technologies in enhancing the effectiveness of institutional work system, through boosting employee productivity, maintaining corporate governance, removing duplicate tasks, as well as ensuring business continuity in emergency and crisis situations. Nearly 30% out of 60% of  operations and activities can be automated, according to a recent global study, Yamen Zain noted.

Mr. Zain concluded his presentation saying: “Many institutions are employing modern technologies to enrich their employees’ experiences and expertise. These technologies contribute to increasing employee engagement, help them achieve a healthy lifestyle and a better work-life balance.”

Human Resource Club

The Human Resources Club, with a membership that exceeds 12 thousand, is a free platform for intellectual and knowledge communication between specialists and those interested in Human Resources from all work sectors in the country. It provides an important and great opportunity for cooperation between all those involved in human capital development, and acts as a platform for discussing key HR related issues and the most prominent challenges facing organizations and governments, with regard to human capital development to propose solutions to such challenges and keep pace with changes in this field.

The Club is an interactive platform and an intellectual and knowledge communication channel that brings together interested people, human resources specialists and experts under one roof to share ideas, experiences and solutions that could enhance the roles assigned to Human Resources Departments and other institutional service bodies across different sectors in the country.

It should be noted that membership of the Club is open and free for all those interested in Human Resources and institutional support, etc. Application should be through website: www.fahr.gov.ae, and e-mail: HRClub@fahr.gov.ae