FAHR: The UAE is a role model in Managing and Empowering Human Capital

The Federal Authority forGovernment Human Resources (FAHR)firmly believes that the way to develop the institutional work system inthe public and private sectors, improve the capabilities and skills of human resources, andcreate a stimulating work environment for them, lies in sharing the best experiences andsuccessful global practices in this field.   

So, it recognizes the importance of drawinglessons from leadingorganizations with long-standing experiences in the field of managing,developing and empowering human capital, as this has been its goal since its establishment in 2009.

By virtue of the its mandate, itsclose cooperation with the best international organizations of expertise in thefield of human resource management and development, the Authority has gainedmuch experience, best practices and models in the field of government work andtalent empowerment. Now, the Authority has become, in a short time, a sourcefor government and private bodies within and outside the country, seeking tobenefit from successful experiences, best practices, and knowledge in humancapital development and management.

During the first half of 2022,the Authority received dozens of requests from foreign and local government andprivate institutions, wishing to conduct benchmarking studies with theAuthority, to learn about its experience in human resources empowerment, andthe development of the institutional work system at the federal governmentlevel.

Since the beginning of this yearand until the end of last June, the Authority carried out 27 benchmarkingsessions, including virtual ones, with government institutions from inside andoutside the UAE.

Three international delegationsfrom the Kingdom of Saudi Arabia, the Republic of Iraq and the Republic ofUzbekistan learned about the UAE’s experience in managing and empowering humanresources and attracting talents. All of them expressed their admiration forthe leading global position of the UAE in terms of government efficiency,digital services, and advanced electronic human resource systems.

The Authority also briefed manyfederal and local government institutions on its strategic initiatives andprojects. These institutions include, the Ministry of Interior, AjmanGovernment, Umm Al Quwain Smart Government, Dubai Government Human ResourcesDepartment, Ministry of Energy and Infrastructure, UAE Space Agency, and theSupreme Council for Motherhood and Childhood, Securities and Commodities Authority,Ministry of Health and Prevention and Ministry of Culture and Youth.

The Authority calls on the entities wishing to view the best practices andexperiences of the Federal Authority for Government Human Resources, to takeadvantage of the benchmarking services provided by the Authority, by submittinga request through the Customer Happiness System, available on the Authority’swebsite: www.fahr.gov.ae. Note that   Customer Happiness System is an interactiveelectronic portal that includes all the services provided by the Authority toits customers.

Meitha Kolthoum,

Director of Strategy andFuture Department

The Federal Authority forGovernment Human Resources