Online Poll


Our online poll archive

Do you think that “Hamad” the Virtual Assistant is an effective way to respond to legal advice?
Yes: 73.3%
 
No: 20.0%
 
To some extent: 6.7%
 
What is your favourite channel to view FAHR latest news and its marketing campaigns?
Email: 21.0%
 
Website: 26%
 
Social Media (X, Instagram, LinkedIn and Facebook) : 32%
 
SMS: 21%
 
What is your evaluation of Jahiz Platform?
Excellent: 54%
 
Needs improvement: 19%
 
Very Good: 27%
 
What is your evaluation of FAHR Website Content?
Very Good:18%
 
Good: 8%
 
Acceptable: 18%
 
Excellent: 56%
 
How satisfied are you with FAHR Smart App?
Neutral: 15%
 
Satisfied: 35%
 
Very Satisfied: 31%
 
Needs improvement: 19%
 
Do you think that the Digital Participation Page on our website allows customers to express their opinions about the Authority’s Initiatives and Projects?
No: 8%
 
Yes: 85%
 
To some extent: 8%
 
What is the most service that you used in FAHR Smart App?
Attendance Registration: 72%
 
Leave Request and Approval: 0%
 
Request Experience Certificates and “To Whom it May Concern” Letter: 0%
 
Electronic Signature: 0%
 
Legal Advice: 28%
 
What is your evaluation about FAHR’s Training initiatives such as “Al Mawrid”, “Maaref” and “Elite”?
Acceptable: 6%
 
Excellent: 62%
 
Good: 12%
 
Do not meet expectations: 19%
 
What is your evaluation of the services provided by the Customer Happiness System?
Good: 4%
 
Acceptable: 2%
 
Do not meet expectations: 4%
 
Excellent: 90%
 
Which of the following ways do you prefer to communicate with the Authority?
E-mail: 61%
 
The Virtual Assistant “Hamad”: 13%
 
Social Media Channels: 14%
 
Social Media Channels: 11%
 
How often you use FAHR e-Services?
Always: 55%
 
Sometimes: 33%
 
I have never used it: 12%
 
How satisfied are you with FAHR App?
Very Satisfied: 40%
 
Needs improvement: 32%
 
Satisfied: 28%
 
What is your evaluation of the Technical Support Service for electronic Human Resources Systems that FAHR provides to Ministries and Federal entities?
Acceptable: 4%
 
Good: 27%
 
Great: 65%
 
Does not meet expectations: 4%
 
What is your evaluation of FAHR Website?
Excellent: 10%
 
Very Good: 85%
 
Acceptable: 4%
 
Good: 1%
 
Do you think that the Digital Participation Page on our website allows customers to express their opinions about the Authority’s Initiatives and Projects?
Yes: 77%
 
No: 8%
 
To some extent : 15%
 
What do you think of the offers and discounts offered by the Discounts Program for Government Employees “Imtiyazat”?
Good: 21%
 
GreatL 47%
 
Acceptable: 7%
 
Does not meet expectations : 26%
 
What is your favorite channel to view FAHR latest news and its marketing campaigns on the measures taken based on the implications of Covid 19?
Social media (Twitter, Instagram, LinkedIn): 13%
 
SMS messages: 37%
 
Website: 15%
 
E-mail: 35%
 
Do you think that the virtual workshops held by FAHR on HR Systems and Legislation in the Federal Government are as effective as the traditional workshops?
Same Level of effectiveness: 27%
 
Better than Traditional workshops: 35%
 
Less Effective: 38%
 
What channel do you prefer to get FAHR Services during the Distance Work period?
FAHR – Smart App: 56%
 
Customer Happiness System: 44%
 
What is your opinion about the service Imtiyazat Monthly Newsletter Subscription Request?
Very satisfied: 0%
 
Not satisfied at all: 0%
 
Satisfied: 0%
 
Not satisfied: 0%
 
Neutral: 0%
 
What is your opinion for Support of Al Mawrid System?
Neutral: 0%
 
Completely satisfied: 100%
 
Not satisfied: 0%
 
satisfied: 0%
 
Not completely satisfied: 0%
 
What is your opinion about the service “Technical support for Government Skills Bank Portal”?
satisfied: 75%
 
satisfied: 6%
 
Neutral: 6%
 
Is it easy to access FAHR Services through the website?
Yes: 72%
 
No: 15%
 
To some extent: 14%
 
What do you think of the general appearance of the Federal Authority For Government Human Resources website?
Good: 23%
 
Excellent: 63%
 
Needs improvement : 14%
 
Did you find this content useful?

You can help us improve by providing your feedback about your experience

Suggest
Chat with us
Customer pulse
Search