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The “Authority” unveils the “Jahiz” smart application
20 February 2025

The “Authority” unveils the “Jahiz” smart application

The Federal Authority for Government Human Resources (FAHR) has launched the “Jahiz” smart application to streamline the acquisition of future skills for government talents. This initiative is part of the “Jahiz” program for the future of government talents, a national digital platform for tomorrow’s skills in the UAE, and one of the transformative projects introduced by the FAHR in 2022.

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The “Authority” Receives 44,000 Support Requests in 2024 via the Customer Happiness System and Unified Call Center
19 February 2025

The “Authority” Receives 44,000 Support Requests in 2024 via the Customer Happiness System and Unified Call Center

By the end of last year, the Federal Authority for Government Human Resources (FAHR) had received over 44,000 support requests via its Customer Happiness System and Unified Call Center. These platforms represent key channels for the FAHR’s engagement with stakeholders and the provision of technical support. Over recent years, both have witnessed significant interaction, particularly from federal government employees, underscoring their pivotal role in service delivery.

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Arab Ministers and Civil Service Officials Discuss the Future of Productivity in the Digital Age
13 February 2025

Arab Ministers and Civil Service Officials Discuss the Future of Productivity in the Digital Age

Ministers and officials from Arab civil service bodies convened to examine the future of government productivity in the digital age and to review the findings of the “State of Arab Government Administration” report. This report was launched as part of the Arab Government Administration Forum at the World Governments Summit 2025.

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